Greetings,

Please mail the package to: 
JADESHOP.COM - ATTN: RMA #
2268 Westborough Blvd. Ste 302 # 315
South San Francisco, CA 94080

Your Return Merchandise Authorization (RMA) number is: #

1. Returned merchandise must be received within 30 days of invoice date.
Package will be refused after the deadline, Package send by express mail
and email us a tracking Number will be strongly recommended.
2. We ask that returned products be in like-new condition with original packaging
and materials. No returns will be accepted if parts are missing.
You must post (RMA) number on outside package.
3. Credits will be issued when the returned merchandise has been received and
processed in the U.S.
4. RMA numbers are good for 7 business days.
All returns must be received within 7 business days from the receipt of an RMA number.
Note: We are not able to handle walk-in returns.
Above 4 requirements must be meet or your package will be refused.
Once we receive your item, we will issue your refund. If you have any other questions feel free to contact us via jadeshop.sales@gmail.com

jadeshop.com
jadegift.com
jadejewelryweb.com